This Citywide Business Plan highlights several critical issues facing Kansas City over the next five years and begins to integrate vital but as yet disconnected efforts (performance measurement, trends analyses, structured change management, citizen surveys) into one comprehensive platform.
The plan is an important first step in breaking a pattern of successive single-year fixes, often implemented without a long-term view. The strategic priorities and issues
Finance and Governance
Using the notes section (below right), please explain how you would build fiscal health for the City. Describe service level trade-offs, options and please include pros and cons summaries for each.
Building savings (increasing reserves)